Business phone system pricing

Simple business phone system pricing

Two plans you can buy online in minutes, two bundles built with our sales team. Every plan includes unlimited US and Canada calling, texting, video meetings and mobile and desktop apps. No contracts.

Users

No contracts

Set up in 5 minutes

No hardware needed

Switch plans anytime

Core

Unify calls, meetings and chat in an all-in-one professional app.

$25 /user/month

For 5 users: $125 per month

Unlimited US and Canada calling
Business or toll-free number, 100 toll-free minutes
25 SMS per user per month
Multi-level auto attendant and IVR
Visual voicemail, voicemail transcription, voicemail to email
Basic call queues, on-demand call recording
Video meetings up to 300 participants
Team messaging, mobile and desktop apps
Call log reports, 24/7 support
AI receptionist available as an add-on

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Per user per month, paid monthly. Taxes and regulatory fees apply.

Advanced

Connect teams across locations and improve customer engagement.

$30 /user/month

For 5 users: $150 per month

Everything in Core, plus:
1,000 toll-free minutes, 100 SMS per user per month
Advanced call queue rules and routing
Automatic and on-demand call recording
Call monitoring, whisper and barge
Unlimited internet fax
Extensions up to 8 digits with site codes
Multi-site admin, custom roles, cost centers
Adoption analytics and business analytics essentials
AI receptionist available as an add-on

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Per user per month, paid monthly. Taxes and regulatory fees apply.

AI Customer Engagement Bundle

AI receptionist, voice, messaging and analytics to help every customer conversation reach a better outcome.

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Priced for your team

Everything in Advanced, plus:
AI receptionist included
10,000 toll-free minutes, 200 SMS per user per month
Shared SMS inbox, reply templates, SMS compliance tools, SMS analytics
Queue callbacks, wait-time and position announcements, live queue reports
Unlimited storage for files, messaging and recordings
Business analytics pro

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Custom quote. Volume pricing available.

Bundle with AI Receptionist and [ACE]

Scope to confirm. In the source document this tier adds conversation intelligence, which CommClan does not offer.

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Priced for your team

Everything in the AI Customer Engagement Bundle, plus:
[Additional AI capabilities to define]

Contact sales

Custom quote.

Included on every CommClan plan

Unlimited US and Canada calling

HD voice with noise cancellation and encrypted calls.

A business number

Local or toll-free, with porting of your existing number handled for you.

Video meetings and team chat

Up to 300 participants, whiteboard, breakout rooms, unlimited audio conferencing.

Apps and support

iOS, Android, Windows, Mac and web apps. 24/7 support and help getting set up.

Compare plans feature by feature

Five rules we hold ourselves to, written down so you can hold us to them too.

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Feature	Core	Advanced	AI Customer Engagement Bundle	Bundle with AI Receptionist
Phone system
Business phone or toll-free numbers	✓	✓	✓	✓
Toll-free minutes included	100	1,000	10,000	10,000
Unlimited calling in the US and Canada	25 / user / month	100 / user / month	200 / user / month	200 / user / month
Visual voicemail, voicemail transcription, voicemail to email	✓	✓	✓	✓
Multi-level auto attendant and IVR	✓	✓	✓	✓
Shared lines	✓	✓	✓	✓
Encrypted calls	✓	✓	✓	✓
Incoming caller ID	✓	✓	✓	✓
Call queues	Basic	Advanced rules and routing	Advanced rules and routing	Advanced rules and routing
Call recording	On demand	Automatic and on demand	Automatic and on demand	Automatic and on demand
Extensions up to 8 digits with site codes	−	✓	✓	✓
Receptionist and admin console (heads-up display)	✓	✓	✓	✓
Call monitoring, whisper and barge	−	✓	✓	✓
Meetings, messaging and fax
Team messaging and file sharing	Limited storage	Limited storage	Unlimited storage	Unlimited storage
Mobile apps for iOS and Android; desktop and web apps	✓	✓	✓	✓
Unlimited audio conferencing	✓	✓	✓	✓
Video meetings	Up to 300 participants	Up to 300 participants	Up to 300 participants	Up to 300 participants
HD video, whiteboard and annotations, breakout rooms	✓	✓	✓	✓
Turn a phone call into a video screen share	✓	✓	✓	✓
Video recording	Unlimited, 1-year retention	Unlimited, 1-year retention	Unlimited, 1-year retention	Unlimited, 1-year retention
Unlimited internet fax	−	✓	✓	✓
Unlimited storage for files, messaging and recordings	−	−	✓	✓
AI
AI receptionist: answers, routes and books 24/7	Add-on	Add-on	✓	✓
AI voice agent	[to place]	[to place]	[to place]	[to place]
Customer engagement
Shared SMS inbox	Add-on	Add-on	✓	✓
Company reply templates	Add-on	Add-on	✓	✓
SMS compliance management	Add-on	Add-on	✓	✓
SMS analytics	Add-on	Add-on	✓	✓
Estimated wait time and place-in-queue announcements	Add-on	Add-on	✓	✓
Call back from queue	Add-on	Add-on	✓	✓
Live reports for real-time queue management	Add-on	Add-on	✓	✓
Administration
24/7 support and help with implementation	✓	✓	✓	✓
Call management and phone system administration	✓	✓	✓	✓
Cost center management	−	✓	✓	✓
Multi-site admin and management	−	✓	✓	✓
Custom roles and permissions	−	✓	✓	✓
Analytics
Call log reports	✓	✓	✓	✓
Real-time quality-of-service analytics and alerts	✓	✓	✓	✓
Adoption analytics	−	✓	✓	✓
Business analytics essentials	−	✓	✓	✓
Business analytics pro	−	Add-on	✓	✓

Unlimited calling covers the US and Canada; international calling is billed per minute. SMS allowances are per user per month, pooled across the account. Taxes and regulatory fees are shown at checkout.

Add-ons for Core and Advanced

Need one capability from the bundles without the whole bundle? Add it to any plan from the admin panel.

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AI receptionist

Answers, routes and books appointments 24/7. [Price] per month. Included in both bundles.

Business SMS booster

Shared SMS inbox, reply templates, compliance tools and analytics. [Price] per month.

Call queues booster

Wait-time and position announcements, callback from queue, live reports. [Price] per month.

Business analytics pro

Deeper reporting on calls, queues and users. [Price] per month. Advanced plan only.

Extra numbers

Additional local, toll-free or vanity numbers. [Price] per number per month.

International calling

Per-minute rates by country. See rate sheet.

100+

More than 100 users, several sites, or a contact center?

Online checkout covers up to 100 users on Core or Advanced. For larger rollouts our sales team builds a custom package, ports numbers in bulk and sets up multi-site routing with you.

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Pricing questions

Thousand question, we will give you the answers

Core is $25 per user per month and Advanced is $30 per user per month, paid monthly. Annual billing is available at a lower rate. The two AI Customer Engagement bundles are quoted by our sales team. Taxes and regulatory fees are added at checkout.

Simple business phone system pricing